VISIT OUR
STORE IN NAIROBI
415, Walkway Street, Moi Avenue-Nairobi Kenya
Phone: +254715423789
Email: info@aldenesme.com
FREQUENTLY ASKED QUESTIONS
Yes! At Aldenesme, we guarantee that the product you receive matches the images shown on our website. All photos are taken to reflect the actual design, color, and style of our watches and sunglasses.
Your sales receipt will be sent directly to your email once your order is confirmed. You can also view it anytime by logging into your Aldenesme account under Order History.
We want you to be completely satisfied with your purchase. If for any reason you’re not, you can return your item within [insert your return period, e.g., 14 days] of delivery. Please visit our Returns & Exchanges page for full details.
Yes, many of our popular watches and sunglasses are restocked. If an item is out of stock, you can sign up for a back-in-stock notification on the product page, and we’ll let you know once it’s available again.
We currently ship nationwide across Kenya (and internationally if you offer this). During checkout, you’ll see available shipping options based on your location.